Terms and Conditions

BY BOOKING WITH ALPINE FOOTPRINTS LTD., IT IS DEEMED THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO ALL OF ALPINE FOOTPRINTS LTD’S TERMS AND CONDITIONS.

Please take the time to read this section carefully; we have tried to make it as concise and easy to read as possible.

Booking Procedure and Cancellation

Booking Procedure:

To book, you should contact us and let us know the dates and trip you’re interested in; either via the link in the Dates and Prices page, or via the Contact Us page.

We will then confirm availability for your group size, answer any particular questions you may have, and send you a booking form with instructions on how to proceed. Once we receive your completed booking form we will then provisionally hold your place(s) for you.

You also need to send us a deposit of 25% of the course fee per person.

Once we have received your deposit, we will confirm your place(s) and send you your Course Joining Instructions. Please pay your deposit straight away after sending your booking form, as we can only hold unconfirmed places for a limited time.

Balance of payment is due no later than 60 days before course start date, and we reserve the right to cancel your place and retain your deposit if you do not pay by this time. If you would like to pay by bank transfer, you must pay any fees associated with the transaction so that the full amount arrives in Alpine Footprints’ account.

Cancellation by you:

Should you need to cancel your trip, you must inform Alpine Footprints in writing, and the following conditions will apply:

  • Cancellation more than 8 weeks before course start date: loss of deposit
  • Cancellation 4 – 8 weeks before course start date: loss of 50% of course fee
  • Cancellation less than 4 weeks before course start date: loss of 100% of course fee

Should this occur, Alpine Footprints will be able to provide you with a letter confirming this for your own insurance purposes. (see insurance section below)

 Cancellation by Alpine Footprints:

We need a minimum of 4 people in order to run a trip – any trip not reaching this minimum number will therefore not go ahead. This happens very rarely and we do all we can to avoid it, but if it looks like this may happen for your week we will let you know as soon as possible, usually at least six weeks before, and we will then offer you whatever alternative dates we have available. Should none of these be acceptable to you, you will of course receive a full refund. We will not be liable for the cost of any changes in travel arrangements as a result of changing dates, though this is often covered by cancellation insurance policies (see insurance section below).

Mountain Conditions & Fitness

Trekking in the mountains is physically challenging and some of the days of the TMB are long and arduous. Your Alpine Footprints guide will always do their best to help you fulfil your TMB objective and otherwise give you as enjoyable a trip as possible; however you must accept to be completely under their guidance and control whilst in the mountains, and to abide by any decisions they make.

Being properly prepared and having a minimum standard of fitness is necessary in order to maintain an adequate safety margin in the mountains. If, as a result of your physical condition or for any other reason, your guide decides that you are not able to complete the Tour du Mont Blanc, suitable alternatives will be proposed.

In extreme bad weather Alpine Footprints may be required to adapt the itinerary accordingly. Should this happen, every effort will be made to provide a suitable alternative in the same area, with minimal disruption to the fulfilment of your TMB objective.

Alpine Footprints works with a maximum group number of 8 clients with one guide. The guide is responsible for all clients at all times, so requires the group to keep together. Should one member of the party require a stop or change of itinerary, Alpine Footprints will do their best to sort this without impact on the rest of the group. However, in some situations, this may require the remainder of the group to adapt their itinerary accordingly.

Medical Conditions and Insurance

If you suffer from any medical condition which you think may be in any way relevant to your joining one of Alpine Footprints’ trips, you must let Alpine Footprints and your doctor know. We will be happy to answer any questions he/she may have about what the trip involves. Please also let your guide know when you meet her/ him on the first evening.

Mountain rescue insurance:

Rescue off the mountain in France and Italy is usually not charged, depending on the circumstances. In Switzerland however, you will always be asked to pay, and this could be several thousand Swiss francs, especially if helicopters are involved.

Medical Insurance:

The cost of hospitalization and subsequent care is potentially the most expensive part of any accident. France & Italy are both within the EU and Switzerland recently signed up to reciprocal health care for EU members, but it’s worth remembering that this arrangement does not cover 100% of medical costs. If you are not from the EU and are hospitalized without insurance, the cost could mount up quickly.

Cancellation Insurance:

Alpine Footprints’ booking conditions are designed to cover our commitments to our suppliers, and for this reason we will be obliged to uphold them regardless of circumstances. Cancellation insurance (often provided if you book by credit card for example) will cover the cost of the course should you need to cancel, and we strongly recommend it. We will happily produce written confirmation of your booking with Alpine Footprints and the money you paid in order for you to make your claim with your insurers.

Please note that the above information is intended as a guide only.

We accept no responsibility for the accuracy of the above information.

IT IS YOUR RESPONSIBILITY TO DECIDE ON THE LEVEL OF INSURANCE YOU REQUIRE AND TO VERIFY THAT YOU ARE COVERED. WE ACCEPT NO RESPONSIBILITY FOR COSTS INCURRED, HOWEVER THEY MAY ARISE, WHICH ARE NOT COVERED BY YOUR INSURANCE.

Acknowledgement of Risk

The client hereby agrees that, except in respect of death or personal injury caused by the negligence of your guide, your guide will not have any liability (whether in contract or in tort, including negligence) for any loss, damage, injury or death which the client may suffer in connection with this activity nor for any failure by the client to take out adequate insurance. The client agrees that the contract between Alpine Footprints and him/her will be governed by English law and that any matter or dispute in connection with this contract will be subject to the exclusive jurisdiction of the English courts.